Business Policies
Business Hours
Monday - Friday 8:30 a.m. - 5:00 p.m. EST.Customer Service Contact
Email: Customer Service
Telephone: 717-761-1170
Toll Free: 1-800-451-5797
Fax: 717-761-0216 (24 hours)
Prices
Prices are effective January 1, 2010, and are subject to change without notice.Quantity Discounts
We offer quantity discounts on most products.Shipping
Orders are normally shipped U.P.S. ground within 48 hours of receipt. Personalized merchandise may take 2-4 weeks for delivery. Items ordered together may not always be shipped together. Shipping charges are 7% of subtotal, minimum $7.95. Extra shipping charges for residential delivery and displays.Overnight, 2nd day and 3rd day delivery services are available for an additional charge. Please call customer service for additional information.
State Sales Tax
Orders shipped to the states of Pennsylvania and California must pay state sales tax unless organization is tax emempt.International Orders (Including Alaska & Hawaii
We ship internationally. An additional charge is necessary for all orders shipped outside the continental U.S. Please call customer service for additional information.Method of Payment
Checks and money orders are to be in U.S. dollars (no currency) and made payable to Chek-Med Systems. MasterCard and Visa are accepted. Payment terms of net 30 days are available for accounts which provide a purchase order number.Return Policy
Satisfaction is fully guaranteed. If you are not satisfied, you may return the merchandise in good condition within 30 days of invoice date. It is necessary to call customer service at 1-800-451-5797 for a return authorization number.Returns should be sent to:
Chek-Med Systems
Returns Department
200 Grandview Avenue
Camp Hill, PA 17011-1706
A 20% restocking fee may apply to some orders. Personalized items are not returnable.